Privacy Policy

Flame Tree Care website use policy

Flame Tree Care is committed to protecting your privacy.

1. Privacy statement

Flame Tree Care is committed to protecting your privacy and this website use Privacy Policy sets out how Flame Tree Care manages the personal information gathered through use of our website.

This statement of privacy applies to the Flame Tree Care website and the collection and use of data you submit via our website. By using the Flame Tree Care website you consent to our data practices described in this statement.

2. Collection of your personal information

Flame Tree Care only collects information that it needs in order to provide its products and services. When you submit information using our website, we will collect and securely store your information to enable us to respond adequately to your query.

Flame Tree Care is an NDIS registered provider of disability support services.

To effectively provide such services Flame Tree Care needs to collect certain information to ensure the health and safety of individuals and to allow us to best determine the appropriate level of care to provide.

The type of personal information collected by Flame Tree Care may include, but is not limited to, your name, contact details and any other information you provide using our website.

If you choose not to provide the information that Flame Tree Care requires to provide its services effectively, we may not be able to provide you with the service(s) you have requested.

3. Use of personal information

Flame Tree Care collects and uses your personal information provided through our website to contact you with a personalised response to your query, and to deliver the services that you have requested. Flame Tree Care also uses your personal information to inform you of products and services available from Flame Tree Care.

Flame Tree Care may, at times, contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

4. Disclosure of personal information

Flame Tree Care will never sell, rent or lease its customer lists to third parties, and we maintain your information in line with relevant State and Federal privacy legislation. Flame Tree Care may from time to time contact you on behalf of external business partners about a particular offering that may be of interest to you. In such cases, your personal information will not be transmitted to the third party.

Flame Tree Care will disclose your personal information only with your consent, or as follows.

Flame Tree Care will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to (a) confirm the edicts of the law or comply with legal process served to Flame Tree Care, (b) protect and defend Flame Tree Care’s rights and, (c) act under circumstances to protect the personal safety of Flame Tree Care clients or the public.

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